A bit warmer but a bit wetter
today
Continuing on from yesterday
ramble about the premium bonds….
So there I go at lunch time down
to the post office at Canary Wharf, hand my filled in form to the teller and
she does her thing with her keyboard then tells me she will need to call the
bank to verify that our account has enough dosh in it to cover the transaction.
So I hand over my debit card and she taps the details into her phone.
And we wait.
She tries again and then says
excuse me I have to go and ask the manager something, and off she goes.
Back what seems like ages later
and she give me the phone and asks me to key in the detail. Which I do, and
hand it back to her.
So far so good?
Nope.
Then my mobile goes off and I
get an automated message from my ban’s fraud department saying that someone has
tried to access my account and it give me a number to call.
Hello……. The person trying to
access my account is me….
So I call the number and what do
I get….. no answer…..
OK I say to the girl behind the
counter what next?
She doesn’t know and goes to get her manager.
She doesn’t know and goes to get her manager.
There I am checking my watch cos
I’ve been here nearly 20 minus already.
When she comes back I say
enough!
Just cancel the transaction….
We’re nearly there she says don’t
you want to wait a bit longer?
OK I say.
She tries it all over again,
same result.
So, after more than half an hour
I say that’s it cancel it. She does, and then wants to keep the filled in form
and the receipt.
NO!!! I say.
She goes to get the manager
again…
He prints off a whole lot of
receipts from her machine, staples them together and puts them in her drawer
Hold on I say I need copies of
that.
Which he prints and hands them
over, looking very apologetic.
End of story?
Nope...
About three hours later I get
another automated phone call from the bank; this one is asking me to verify the
transaction I cancelled in the Post Office.
Not a show. So I push the button
to speak to a person and actually get through.
Takes me a while to get the Indian
chappie to understand that I tried to make a transaction then because it was
much too difficult I cancelled it.
And yes I did check the that the
money was still in our account.
And was it?
Yes… but I will check it again
in the morning too
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